Banham Zoo-Seasonal Guest Services Assistant


We are looking for committed and enthusiastic people to work in our Guest Information department of our award-winning zoo during our main season, running through from Easter to October half-term.

This position is a front line role looking after guests in person in addition to telephone, e-mail and written enquiries, season tickets, group and birthday party bookings.

The successful candidates will ideally have previous experience of working in a similar environment. We are looking for people who have an eye for detail, are accurate and well organised, and have a genuine desire to give excellent customer service.

Due to the nature of the business, successful applicants will be required to work weekdays plus weekends and Bank Holidays, with a flexible approach to hours.

If you would like to work in a fast-paced, fun environment then please download an application form from our website. Alternatively, visit Guest Information to collect a form or please telephone on 01953 887771 and forward it to If you would like to post your application form then please send to: - HR Team, Zoological Society of East Anglia, Grove House, Banham, Norfolk NR16 2HE.