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Absolutely love it in here, but one star off for not being wheel friendly, although they are very helpful, unprompted, if you need a hand getting in and out with a buggy.
Service is always brilliant, ditto everything in the above review. The food selection is very small and more suited to a light bite, but is very, very nice. Cakes (we love cake) are delicious!
This is an amazing place, with what must be close to 100 types of tea, with lots of exotic methods of brewing and drinking. Really turns tea into an experience. Also does food, but not a huge selection, and has lots of steps so not really ideal for prams and nigh on impossible for wheelchairs.
Still, a real gem.